Category: Teksavvy
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So you’ve got 50 MBPS. But can your ISP do this?
I was spoiled twice my first go round with TekSavvy. And, after growing an issue or 5 with Bell during the move to the new place (Yeah, because who didn’t see that one coming?) I figured it was high time I give them try number 2. Why? Because awesome sauce, … Read the rest
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I vacate Ottawa. Which means: welcome back, TekSavvy.
A long long time ago, in a galaxy far away, I gave Bell Canada (at the time called Sympatico) the middle finger. Their service sucked royally, every second or third month was a new conversation with the folks what lost my payments, and they just couldn’t seem to convince me … Read the rest
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And the TekSavvy downward spiral continues.
Right on the heels of their change in attitude, Ontario-based TekSavvy continues to come apart at the seems from a customer service standpoint. This time, in the form of a new activation so utterly disorganized that at time of posting, all of the initial issues–including the service-related screw-up that … Read the rest
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TekSavvy proves even the little guy could use a drop kick. Again.
The big draw for TekSavvy used to be they were local, open, and just small enough to still care about customers. That was a few years ago–when things like this would have meant half the company goes into full defend the customer mode. My parents have TS home phone, their … Read the rest
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TekSavvy continues to go down hill. Not pretty, guys.
I’m beginning to wonder exactly what goes on in the offices of Ontario-based TekSavvy when we’re not looking. Whatever it is, it clearly isn’t to do with employee training. From the company that brought you this, have customer service failure 2.0. Where we ended up being pushed to cancelling … Read the rest
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So long, TekSavvy. It’s been fun.
I used to be in love with TekSavvy. I recommended the thing to anyone looking to escape the clutches of Bell Canada. Their plans were awesome, their service rocked my world, the lack of bandwidth restrictions made my geek heart do the happy dance. And on the rare … Read the rest
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If this video is legit, my ISP’s awesome just increased.
There’s an advertisement being floated by my ISP, Teksavvy, that’s made it on to Youtube. Apparently, it’s also being shown on TV in some places–though personally, I hadn’t seen it until today. If it’s indeed an actual ad for the service, it’d be the first one I’ve seen from … Read the rest
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Officially screwed… by an ISP I’m not actually with.
I promise, there’s an actual update about, well, me coming eventually. But in the meantime, have a techy rant. I’ve never really been an overly huge fan of Bell Canada. Usually, I’d default to them only because the alternative–which, at the time, was Rogers–isn’t exactly a whole lot better. I’d … Read the rest
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My headache, let me share it.
Welp, the internet connectivity problems of the past couple days continued yesterday. I spent 3 hours and a bit fighting with it yesterday morning, got it connected, and after making a phone call and flexing my newly reconnected interwebs for a couple hours, I shuffled off to bed. When next … Read the rest
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The thing about tech support: you’re never *really* done.
A sign of just how eventful my week’s been; this is pretty much the only thing of any real significance, since I’m still waiting on things like, you know, job applications to come to fruition (I’ll post more on that tomorrow, or later on tonight). I did my usual thing … Read the rest