PS : As per protocol this communication has not gone to agents. Team Managers are requested to create agent awareness. Um. Oops.
This guy I’m talking to just made some crack about how at least I’ve got some job security what with all these people calling in. Guess he hasn’t been reading the news lately.
Seeing as, you know, I’ve got time now that I’m installing windows for someone. Woot and such. So for the first time in all of… hmm, maybe a week, I actually didn’t drag my ass out of bed before 7:00 this morning. By choice, even. I likes me my sleep… … Read the rest
Do not read entries posted to techsupport while on a call. Just. don’t.
From a community I’m a member of, an actual email request for support. “I Just Trnd On My Computer and It Just Wontend My To Re Lond It A gean And I Just Reand Stold It 2 Days A Go .It Dont Exspir Taol The 9-3-2008. And It haes Bean … Read the rest
I got to ban my first spammer. Congrats to cchristia65. … Damn, this is gonna be a slooooow morning.
So the last couple days, for whatever reason, the topic of people’s entitlement issues, be they disabled or otherwise, came up in conversations that were had with samari76. Reasons they should not be had on such a frequent basis: I got the ultimate entitlement call this morning. Warning: technical … Read the rest
I will seriously reconsider the possibility of surgeries after this. I promise.
I know, I know, go a couple days without posting and this is what I come up with? Cope. So I ended up working Saturday, surprise surprise. Only I thought the guy I was covering for had Monday off and was therefore gonna cover my lazy ass yesterday. Oops. So … Read the rest
Daughter skips class, father gets arrested? Um, on what planet, anyone? Nothing says ass backwards quite like the US way of thinking, I tell ya.